A. Check-in is from 10:00-22:00. Please make sure to let us know your
arrival time one day prior to your stay. The reception may be closed from 11:00-16:00 when the staff is cleaning the facility or taking a break. Please use the intercom at the door on
the 3rd floor when you arrive here.
Q. Can we check-in after 22:00?
A. Unfortunately you cannot. Check-in time is until 22:00. We kindly request not to make a reservation if you know already that
your arrival would be after 22:00. In case you arrive between 22:00 and 24:00 due to the delay operation of the public transportation or such reasons, please notify us before 22:00. Check-in
after 22:00 will require a charge (1,500 yen/1 hour as late night charge).
We will cancel your reservation after 24:00 due to our No Show
Q. Is early check-in available?
A. In general, we do not accept early check-in, however, please let us know in advance if you wish to as we may be able to
accommodate you depending on the room usage situation from the previous day.
Q. Can I leave my luggage at
Hikifune Lodge after I check-out?
A. Yes, You can leave your luggage with us anytime until 22:00 on your check-out date.
Q. Can we extend our check-out time?
A.We are afraid but late check-out is not accepted.
Q. Can we send our luggage
or ticket to the lodge in advance?
A.We are very sorry but due to the security reasons as well
as to prevent any accident regarding the delivery, we kindly refuse to receive any items.
About reservation and our services
Q. How can I pay? About reservation and our services
A. Please pay your hotel fee in full by cash or credit card when you check-in. Also, please note that an advanced payment or pre-payment before the reservation (non-refundable)
may be required according to the planthat you reserved. For details, please check your confirmation letter.
Q. Can I pay by credit
A. Yes, you can VISA, MASTER, China UnionPay（銀聯） are available.
Q.Do you have a private plan?
A. Negotiable. During a high season we might not be able to meet your
request. Please contact us via inquiry form.
Q. Is there a discount for long-stay? Can I pay by credit card?
A. Yes. Please check on the reservation page. Also, we sometimes offer
a discount campaign for consecutive stay for a limited time only.
Q. How Can I get to the Hikifune Lodge from the airport?
A. It takes about 60 minutes by train to get to Hikifune Lodge from
Narita Airport as well as from Haneda Airport (Tokyo International Airport). We recommend to come by train from these two airports. You can also take an airport limousine that comes to
Kinshicho and Asakusa. If you take a taxi, it costs about ¥10,000- from these two airports. There are no train nor limousine services at midnight from either airport.
Q. Can you pick us up at the airport?
A. We apologize for the inconvenience, however, we do not have pickup
Q. Where is the nearest subway (Tokyo Metro, Toei Metro) station?
A. The nearest subway station is Oshiage Station jointly operated by the
Tokyo Metro Hanzomon Line and Toei Metro Asakusa Line.
Q. Can we use JR Pass/Metro Pass for the nearest stations (Hikifune station, and Keisei Hikifune Station)?
A. The JR/Metro Pass cannot be used as Hikifune Station is operated by a
private railway company (Tobu Line, Keisei Line), and not by JR nor Tokyo Metro Line.
About rooms and facility
Q. Do you have
A.We do not have Handicap-accessible rooms. Our facility does not have an elevator either.
Q.What does dormitory
A. Dormitory means a type of room shared with other people.
Q. We would like to stay in the
dormitory room. May we specifically request for the top and bottom of one bunk bed together?
A. Yes, you can when you make the reservation. There is setting of the room when you can choose a specific bunk bed for two
Q. Do you have a business
hotel-like private room?
A. DormitoryWe have private rooms, however, the rooms are not fitted with bathrooms. All the bath rooms are shared.
Q. How are the bathrooms? Are
there any rules about available hour?
A. There is a shower room, which are available 24 hours. (Please refrain from useing hair dryer after 11 p.m.) We offer
towels for ¥100 each.
Q. Are there any bath amenities I
A. Shampoo, body soap, face towel are available for free. We offer Toothbrush for ¥50- and disposable room shoes for ¥100-
Q. Are there any laundry machine
and places to hang the washed clothes?
A. Use of the laundry machine at the hostel costs ¥300- a time.
There is a small space place to hang your laundries in a public shared space. There are several coin washers
within a 5-minute walk from Hikifune Lodge.
Q. Are there any lockers in
A. Yes, there are.（38cm X 40cm X 25Cm）
Q.Is there any parking
space for cars and bicycles?
A. We do not have any parking space. Please use a metar parking nearby.
Q. Is there any printer I can use?
A. As a general rule guests are not allowed to use our printer. You can request the use only when you print flight E-tickets.
There are many convenience stores ("conbini") nearby where you can use a printer.
Q. Is there a lights-out time?
A. We turn off the lights at 11 a.m. for a comfortable sleep. Foot lamps remain turned. You can use the reading lamp attached to
the bed if necessary.
Q. Is there a curfew?
A. Hikifune Lodge remains opened 24 hours. Please be quiet when you go out and come in at midnight.